Chance2Win vs Zeffy 2026: Both Free to the Org. Very Different Fundraising Results.
Both platforms cost the organization zero dollars. One of them loses 30–40% of your raffle buyers at checkout. Here is the comparison that explains why.
Affiliation disclosure
RaffleReviews.com is operated by the Chance2Win team. This comparison includes Chance2Win as a direct competitor. We have applied our published rubric to both platforms. Verify claims that matter to your decision independently.
Which Platform Wins, and When
Simple raffle, goal under $1.5K, engaged donors
Zeffy
Fast setup, $0, abandonment math forgiving at this scale. Genuine win for Zeffy.
Raffle goal above $3,000
Chance2Win
Abandonment losses reliably exceed any fee savings. The math is decisive.
Basket raffle, Queen of Hearts, duck race, hybrid
Chance2Win only
Zeffy cannot run these formats. Infrastructure gap, not a missing feature.
Wine, spirits, firearms prize
Chance2Win
Stripe will close your Zeffy campaign with no warning and no support.
General donations, memberships, P2P
Zeffy
Outside raffle context, Zeffy is an excellent free platform. Genuinely strong.
Raffle goal $1,500–$3,000, mixed audience
Run the math
The crossover is here. Model the abandonment for your specific audience.
Both Free. Completely Different Checkout Experiences.
| Chance2Win Zero Fee | Zeffy | |
|---|---|---|
| Cost to org | $0 | $0 |
| Donor charge | Fixed 12% — disclosed before ticket selection | 17–29% tip — pre-checked at checkout, cannot be removed |
| When buyer sees the charge | During ticket selection, before committing | At the final checkout screen, after entering payment info |
| Incremental abandonment | ~1–2% | 30–40% |
| On a $10,000 raffle | ~$9,900 raised | $6,000–7,000 raised |
| On a $25,000 raffle | ~$24,750 raised | $15,000–17,500 raised |
Zeffy wins below
~$1,500
Gross raffle goal. Abandonment math forgiving, simplicity advantage real.
Zeffy costs you above
~$1,500
Every additional dollar of potential is disproportionately at risk.
The question Zeffy doesn't answer
Zeffy's documentation explains how the tip is calculated and why it can't be removed. What it does not contain: does the tip prompt cause checkout abandonment to increase? We searched their documentation, blog, FAQ, and support center. The question is not addressed. The absence of that data, in a company that clearly invests in donor research, is itself informative.
Feature Comparison
| Chance2Win | Zeffy | |
|---|---|---|
| Standard online raffle | ✓ Full support | ✓ Full support |
| 50/50 raffle | ✓ With live jackpot display | ~ Basic only |
| Basket raffle | ✓ Native multi-pool | ✗ Not supported |
| Queen of Hearts | ✓ Full infrastructure | ✗ Not supported |
| Duck race / ball drop | ✓ Pre-numbered pools | ✗ Not supported |
| Hybrid drawing pool | ✓ Cash + online unified | ✗ Stripe-locked |
| Manual ticket entry | ✓ | ✗ |
| Multiple payment processors | ✓ Stripe, Square, Auth.net | ✗ Stripe only |
| US phone support | ✓ (813) 699-9325 | ✗ No phone |
| Wine/spirits/firearms prizes | ✓ Via Square/Auth.net | ✗ Stripe restricts — campaign closure risk |
Pricing Comparison
| Chance2Win Zero Fee | Chance2Win Premium | Zeffy | |
|---|---|---|---|
| Platform cost to org | $0 | $329–459 flat | $0 |
| Supporter charge | Fixed 12% pre-disclosed | $0 (org sets own rate, keeps 100%) | 17–29% tip at checkout |
| Can charge be removed? | N/A — shown upfront | N/A — org controls | No — cannot be disabled |
| Incremental abandonment | ~1–2% | 0% | 30–40% |
| Who keeps the charge? | Service fee structure | 100% to org | Zeffy keeps it |
| Phone support | Yes | Yes | No |
📞 The bourbon basket (VFW post, $1,800 in tickets)
Caller:We've been selling tickets for a bourbon basket for two weeks. This morning the campaign just stopped. We can't find a phone number anywhere — I found yours when I searched for raffle help.
Support:The bourbon is the issue. Zeffy runs on Stripe, and Stripe restricts alcohol-related prizes. They've probably flagged your campaign.
Caller:Can you help us? We have 84 ticket buyers who don't know what's happening.
Support:We can't access their system. But here's what to do right now: contact your buyers, let them know there's a processing issue. Submit an urgent support request to Zeffy. If they don't resolve it, you'll need to refund and restart on a platform that isn't Stripe-locked.
Caller:We already sold $1,800 in tickets.
Lesson: Stripe restrictions affect every platform built on Stripe exclusively. If your prize includes alcohol, tobacco, or firearms, verify processor compatibility before you sell a single ticket.
Frequently Asked Questions
Is Chance2Win really free like Zeffy?
The Zero Fee plan is $0 to the organization, like Zeffy. The difference is the donor experience. Zeffy presents a 17–29% tip at checkout. Chance2Win Zero Fee presents a fixed 12% service charge before ticket selection. Both are free to the org — one of them loses 30–40% of raffle buyers.
When should I choose Zeffy over Chance2Win?
For simple online raffles under approximately $1,000–$1,500 gross with a highly engaged mission-aligned donor base, Zeffy's fast setup and $0 cost can be the right call. Above that threshold, the math consistently favors Chance2Win.
Can Zeffy run a basket raffle?
No. Zeffy cannot allocate tickets to specific prize pools — the defining mechanic of a basket raffle. Organizations that have attempted basket raffles on Zeffy discover this at launch, after tickets have already been sold.
Running a raffle above $1,500? The math matters.
Chance2Win Zero Fee: $0 to the org, ~1–2% abandonment, no tip prompt. The checkout experience Zeffy cannot match without abandoning their business model.
Call (813) 699-9325 — real people, real raffle expertise.